We endeavour to dispatch all orders received same day or next day.
2. Delivery (UK)
Our UK service of choice is Free Delivery Royal Mail First which is normally a 1 – 2 day service from date of dispatch (mostly next day).We can accommodate any alternative service though there will be an additional charge depending on the weight of the pack and the speed of delivery required.
3. Delivery (Other Countries)
Other Countries are normally dispatched via Royal Mail International Standard For, this is normally a 3-5 days service although it can sometimes take longer. Most delays caused by foreign customs. There will be an additional charge depending on the weight of the pack and the speed of delivery required.Our prices do not include taxes and tariffs. Customers outside of the United Kingdom may be subject to customs fees and/or import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be.Customs policies vary widely from country to country; you should contact your local customs office or tax authority for information specific to your situation. Additionally, when ordering from us, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.
4. Questions and Answers
Where possible, questions will be answer on the same business day. All questions will be answered within no more than 48 hours.
5. Additional Information
Please email us if your order is being delayed as there can sometimes be problems with the royal mail or the courier that are out of our control.We will help as much as possible, if there are any problems with the delivery. However, we cannot be held responsible for delays caused by the Royal mail or the courier.Items bought at the weekend are subject to a two day delay ~ due to the royal mail & courier not collecting & sorting mail at the weekends.Please allow extra days for bank holiday deliveries.